FAQ

Q: Are you trading company or manufacturer ?What about your after-sale service?
A: We are machine manufacturer. And we offer the before and after service. First,we can offer the lab or sample for you.Then inspection in my company, empty operation then export. And our engineer will stay on site to do installation. Once broken, our person will arrive in 72 hours. Any spare parts broken, we will express in 12 hours.

Q: How long is your delivery time?
A: Generally speaking it is 10-20 days if the goods are in stock. or it is 30-45 days to make the machines based on your request.

Q: What is the minimum order quantity?
A: For our machines,you can make order based on your purchase schedule.Just only one set is welcome.

Q: What is your terms of payment?
A: Payment<10000USD, 100% in advance. Payment>10000USD, 30% T/T in advance, balance before shippment.

SNYNXN was founded in 2007, is a professional manufacturer engaged in the research, development, production and sales of Drying Equipment, Granulation Machines, Mixers, Coating machines and other Pharmaceutical machinery.
Over 15 years R&D, SNYNXN now is the leading company specialized in Pahrmaceutical automatic production line, also experienced in flexible solutions for chemical and food industries.
SNYNXN dedicate to premium products and customer services. Our office and warehouse are located in Jiangyin city, Jiangsu Province, near Shanghai seaport, with convenient transportation. We have our own factory and produce our own machines. We will take strict quality control and considerate customer service as our duty, experienced staff will discuss your needs with you at any time to ensure your satisfaction.
SNYNXN brand machines are sold well all over the country, also exported to Europe, the United States, Canada, South Africa and other countries and regions. Whether you choose the current product from our catalog or seek engineering help for your application, you can discuss your purchasing needs with our customer service center.